Join and get your FREE copy of our How to Analyse Social Data Workbook

Community Code of Conduct

DRJN and the Social Intelligence Lab is about providing support to our peers who use social data and social tools in their professional career.

We want a productive, happy and agile community that can welcome new ideas in our ever changing and sometimes complex field of social intelligence. We strive to continually improve knowledge and processes, and foster collaboration between professionals with different levels of knowledge, experience and skills.

We gain strength from diversity, and seek participation from those who enhance it. Our code of conduct exists to ensure that our community collaborate to mutual advantage and enjoyment. We will challenge prejudice that may jeopardise the participation of any person in the community.

Our Code of Conduct governs how we behave in public or in private whenever DRJN or the Social Intelligence Lab will be judged by our actions. We expect it to be honoured by everyone who uses or directly participated with DRJN or the Social Intelligence Lab.


Be Considerate

The articles, opinions and advice on DRJN and the Social Intelligence Lab will be used by other professionals, and we in turn will depend on the work of others. We consider our members when making decisions that will affect the community, and our members should be considerate of their content and comments they share on our site and in our community.


Be Respectful

A community where people feel uncomfortable or threatened is not a productive one. Disagreement is no excuse for poor manners. We have a diverse community who have different opinions, experiences and insights and we know that debate and disagreements arise from time to time. While we encourage debate, we will not allow frustration to turn into a personal attack. Any members seen to be personally attacking others may be removed from DRJN and/or the Social Intelligence Lab without warning or refund.


Be Collaborative

Our community is only as good as the community and the content, stories and opinions they share. Our mission is to bring together a global community of social intelligence professionals to tackle the challenges associated with this kind of rapidly changing work. We encourage collaboration between our members. All our Social Intelligence Lab members should be prepared to share when entering the community.

Give Credit

We always give credit to the original source of our content, quotes, and theories. If it is not our original work then we credit the source, and we expect our members to follow this practice too. Any content or comments found to be taken from another source without credit will be removed from our site, and members may be removed without warning or refund.


Leadership and Responsibility

We all lead by example, in our debates and actions. We encourage new community members to feel empowered to lead, to take action, and to share their experiences. Don’t wait for an invitation to show leadership, ask or answer questions, take the opportunity to lead when it presents itself. We’re all learning and developing together and we’ll only achieve our mission when everyone is empowered to lead and share.



We take the privacy of our members very seriously, and we expect our members to respect each other’s privacy too. The blogs and articles freely available on the DRJN site are in the public domain, please feel free to share this content. Any gated, paid for content, content on the Social Intelligence Lab should not be shared without the permission from the person who created the content. Any members found to be in breach of privacy may be removed without warning or refund.


No Selling

Content created should not be of a sales or promotional nature, but you may link to your website once within the body of the text if it is contextually relevant. We will not publish articles of a sales nature. Comments on the DRJN blog are moderated by our community managers and explicit sales messages will be removed. There is one ‘work together’ channel in the Social Intelligence Lab, any project requests should be created there, any comments of a promotional or sales nature in any other channel will be removed. Any members found to be in breach of our promotional and sales guidelines may be removed without warning or refund.