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About SILAB

Powering the People Behind Social Data & Insights

Hi, I’m Dr Jillian Ney. After analysing social data for the last decade, I noticed that there still wasn’t a lot of support, books, articles or content to help guide social data analysis. In fact, there’s not a lot of useful content to help businesses set up and maintain social intelligence initiatives at all. So, I decided to create it.

Welcome to The Social Intelligence Lab, a space dedicated to all things social intelligence to power the people behind social insights. I’m so excited you could join us!

Find out more

What Do You Want to Achieve Today?

  • Tools, Data & Insight

    Insider tips, training and proven strategies from other professionals on how to choose the right tools and get the most from social data insights

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  • People & Behaviour

    Get the inside track on how your customers think; how your customers behave; how your customers shop and make purchase decisions

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  • Career & Development

    Content, training and advice from people who’ve faced the same challenges as you. Progress your career and develop leadership skills

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